Frequently Asked Questions (FAQs)
What is Time Armor?
Time Armor is a Seattle based company bringing safety and protection to individuals, families, and community. Our online store is dedicated to providing high quality protective gear and equipment to help individuals, organizations, and community secure your assets and ensure safety. We offer both buy and rent options. Check out our Rentals and Shop inventories often as we regularly replenish and update supplies.
What types of products does Time Armor offer?
We offer a wide range of security products, including surveillance systems, personal protective equipment (PPE), locks, alarms, access control devices, and much more. Contact us for details.
How do I place an order?
Ordering from Time Armor is as easy as talking to a person. Email us or call us to speak to one of our team members to arrange rentals or pre-order products. See our Contact Us page for ways to get in touch.
Is my payment information secure when I shop at Time Armor?
Yes, we take security including data security seriously. We use industry-standard encryption and secure payment gateways to protect your payment information. Your financial data is safe with us.
What payment methods do you accept?
We accept a variety of secure payment methods such as major credit and debit cards, including Visa, MasterCard, American Express, and Discover. Contact us for all options.
How long does shipping take?
Shipping times can vary depending on your location and the product you order. We strive to process and ship orders as quickly as possible. You can check estimated delivery times during the checkout process. Generally, shipping takes 5-7 days after placing your order. See our shipping policy for more details.
Do you offer international shipping?
No, we currently rent and sell products domestically within the United States. We will expand internationally in the future.
What is your return policy?
We want you to be satisfied with your purchase. If you are not completely happy with your order, please review our return policy for information on how to initiate a return or exchange.
Are Time Armor products covered by warranties?
Yes, many of our products come with manufacturer warranties. Warranty details can vary by product. Please contact us for specific warranty information.
How can I contact Time Armor?
Our team is here to assist you. You can reach us through our Contact Us page, where you'll find our email address, phone number, and a contact form. We typically respond to inquiries within two business days.
Do you offer discounts or promotions?
Yes, we periodically offer discounts and promotions on selected products. Be sure to check back often and follow us on social media to stay updated on the latest offers and deals.
Can I track my order once it's shipped?
Yes, you will receive a tracking number once your order is shipped. You can use this tracking number to monitor the progress of your delivery.
My question is not listed here. How do I get more help?
For any questions or concerns, please contact us using one of the options listed on our Contact Us page.